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Imagine That Tag

Marketing insight

9 articles
Insight
Why your CX strategy needs client feedback and how to implement it
3 June 2026

According to Price Waterhouse Coopers (PWC), 32 per cent of customers would leave after just one bad experience even if they love…

 Insight
Client Listening – The missing ingredient for reliable retention
14 April 2026

By Callum Macrae, Marketing Director Client Listening is the art of understanding how your clients really feel about their interactions…

 Insight
“Recruitment is challenging” say 71% of care providers – Is marketing the solution?
5 February 2026

You can see recruitment in care as just an HR problem or you can see it as a marketing challenge...

 Insight
Talent and ROI: The missing link is employer branding
6 January 2026

By Callum Macrae, Marketing Director “We can’t find the right people.” “There’s a skills gap.” Talent shortages are real, competition…

 Insight
Why marketing for residential care providers is so challenging
1 October 2025

By Jo Edwards, Senior Director Marketing for residential care homes has its own unique set of challenges because the sector…

 Insight
Why you need to get better at marketing to your team
12 August 2025

By Tom Mason, Communications Director Marketing is about winning new work and building your external brand, correct? If that’s the…